User GuideBilling & Plans

Billing & Plans

Go to Billing in the sidebar (Admin and Finance roles).

The Billing & Plans page

Plans

Every plan includes your MCP endpoint and the full connector library. Pricing is agreed with our team per organisation — contact sales@apexmcp.ai for a quote.

PlanConnectorsTool calls / monthBurst
Starter520,00020/s
Growth1550,00050/s
Scale50Unlimited100/s
EnterpriseUnlimitedUnlimitedCustom
StandaloneUnlimitedUnlimitedCustom

Feature availability by tier:

FeatureStarterGrowthScaleEnterprise
Audit logs
Webhooks
Developer portal
MCP versioning
Usage export
IP allowlist
SSO / BYOIDP
Allowed email domains
SCIM provisioning
Custom SLA99.9%99.95%99.99%

Trial

New organisations start on a 14-day trial with Growth plan features. No credit card required.

Plans are not self-serve — there is no in-app checkout. To continue after your trial ends, contact sales@apexmcp.ai. Our team sets you up on a plan and Stripe emails your org’s finance contact a hosted invoice with a payment link — no card-on-file required.

What happens when the trial ends

If your trial expires before a plan is set up (or a later invoice goes unpaid), your organisation is suspended: everyone hitting the dashboard sees a lock screen, and MCP tool calls are blocked until billing is resolved. Contact sales@apexmcp.ai to reactivate — there’s no self-serve way to unlock the org.

Usage

The Billing page shows your current usage for the billing period:

  • Tool calls used — metered against your plan limit
  • Active connectors — count against your connector limit
  • Seats — active team members against your seat limit

If you hit your tool call limit, further calls return 429 Too Many Requests until the period resets. Contact sales@apexmcp.ai to move to a higher plan.

Invoices

Invoices are emailed by Stripe to your org’s billing contact, with a hosted payment link — no card-on-file required. Past invoices are also listed at the bottom of the Billing page; each links to a Stripe-hosted PDF.

By default the billing contact is your org’s admin email. To send invoices to a different address, set a Finance email in Settings (Admin role).

Enterprise Billing

Enterprise plans are invoiced annually. Contact sales@apexmcp.ai for a quote.